Frequently Asked Questions

The YouTV website provides details on all the offers currently airing on our channel. You can watch segments from our on-air program and follow links directly to the advertisers’ websites to purchase the featured deals. We aim to make it simple for you to discover new offers, learn more about the products, and connect with advertisers to complete your purchase.

No, YouTV does not sell products directly. All purchases are made through our advertisers’ websites. We showcase the offers, provide additional information, and link you to the advertisers, but transactions and customer support are handled by the advertisers themselves.

You can join our newsletter or follow us on social media to be the first to know about new and exclusive deals. We regularly update our subscribers and followers with the latest offers.

Yes. You can watch YouTV live on 10Play using this link or browse our website for the latest offers showcased on YouTV. See available deals and watch program segments for more information. Use the provided links to visit the advertisers' sites where you can complete your purchase directly.

Yes! All products featured on our TV channel are also listed on our website, giving you the convenience of exploring them anytime. Tune into channel 16 or 10play to stay up-to-date on our latest deals!

Yes! We add new deals every month to ensure you always have access to the latest and greatest offers. Bookmark our site and check back often to find exciting new products.

Product availability is managed by the seller. When you click through to their website, you can confirm stock and other details directly. We do our best to showcase only active deals to enhance your shopping experience.

Since we don’t sell the products directly, any issues with your order should be directed to the seller’s customer service team. Their contact details and return policies will be available on their website.

Most offers are tailored for Australian viewers. For international availability, please check the advertiser’s website or contact the advertiser directly to confirm if they ship to your location.

No, signing up to our newsletter is free. By subscribing, you’ll receive regular updates on new offers, exclusive deals, and highlights from our programmes.

If you no longer wish to receive our newsletter, simply click the “Unsubscribe” link at the bottom of any newsletter email.

Since YouTV does not sell the products directly, returns and refunds are subject to the advertiser’s policies. Please contact the advertiser’s customer service team for assistance with any returns, exchanges, or warranty claims.

Currently, we do not have a dedicated mobile app. However, our website is mobile-friendly, so you can easily browse offers, watch clips, and access all features on your smartphone or tablet.